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Privacy Policy

Privacy Policy for Berghofer Joinery Co.

Last updated: 23 June 2025

 

Thank you for choosing to be part of our community at Berghofer Joinery Co. ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices regarding your personal information, please contact us at info@berghoferjoinery.com.au.

1. Introduction
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When you visit our website [www.berghoferjoinery.com.au] ("Website") and use our services, you trust us with your personal information. We take your privacy seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

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2. Information We Collect
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2.1 Personal Information You Provide

  • Contact Information: Name, email address, mailing address, phone number.

  • Project Details: Information related to your joinery project, such as project scope, preferences, and budget.

  • Communications: Feedback, inquiries, testimonials, and other correspondence you provide.

2.2 Information Collected Automatically

  • Usage Data: IP address, browser type and version, pages visited, time and date of visits, time spent on pages, and other diagnostic data.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Website and hold certain information.

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3. How We Use Your Information
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We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or to comply with our legal obligations.

  • To Provide and Manage Services: Project planning, scheduling, invoicing, and other service delivery.

  • To Communicate: Respond to inquiries, provide updates, and send you administrative information.

  • To Marketing: Send promotional materials, newsletters, and special offers (you can opt out anytime).

  • To Improve our Website: Analyze usage patterns to enhance user experience and optimize performance.

  • To Comply with Legal Obligations: Protect against fraud, enforce terms and conditions, and comply with applicable laws.

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4. Sharing Your Information
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We do not sell or share your personal information with third parties except in the following circumstances:

  • Service Providers: We may share information with vendors, consultants, and other service providers who perform services on our behalf (e.g., hosting, analytics, marketing).

  • Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process.

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition.

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5. Cookies and Tracking Technologies
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We use cookies and similar tracking technologies to track activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality.

  • Performance Cookies: Collect anonymous data on website performance.

  • Marketing Cookies: Track visitors across websites to deliver relevant ads.

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6. Third-Party Links
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Our Website may contain links to third-party sites that are not operated by us. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

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7. Data Security
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We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

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8. Data Retention
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We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

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9. Your Privacy Rights
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Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request copies of your personal data.

  • Correction: Request correction of incomplete or inaccurate data.

  • Deletion: Request deletion of your personal data.

  • Restriction: Request restriction of processing.

  • Objection: Object to certain processing activities.

  • Data Portability: Request transfer of your data to another organization.

To exercise these rights, please contact us at info@berghoferjoineryco.com.au.

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10. Children's Privacy
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Our services are not intended for individuals under 16. We do not knowingly collect personal information from children under 16.

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11. Changes to This Privacy Policy
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We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

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12. Contact Us
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If you have any questions about this privacy policy, please contact us:

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Thank you for trusting Berghofer Joinery Co. with your personal information.

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